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Automation of Processes for Ease of Doing Business

Workforce Management

Project Brief

The Client is an Indian logistics company that provides courier delivery services. 

They were looking to manage delivery associates across India and wanted to eliminate multiple vendors and reduce the vendor count to 4-5 Pan India along with automation of various processes. 

Brief of the Project- Multiplier
Solutions of the Project- Multiplier

Our Solutions

  • Hired Delivery associates Pan India.
  • Fuel & Attendance processed through online portal to reduce manual intervention
  • Salary & fuel reimbursements processed on time
  • Dedicated recruiter for every region to provide immediate solutions to client team
  • Helped the client to resolve problems like theft cases, and COD/ Shipment misplacing by providing FIR assistance at the local police station
  • Also started PDA module in some locations of India

Results

  • Started with 247 Delivery Associates and reached 1160+ Delivery Associates.
  • Started with 120-125 DC locations and reached 350 DC locations.
  • Migrated maximum delivery associates from multiple vendors
  • Enabled online portal
  • Release of bonus payment before festivals for each region to motivate the MPC.
Result of the Project- Multiplier